Privacy Policy

We collect the following types of information:
Personal Information:
   • Name, email address, phone number, and mailing address when you book a service or subscribe to our plans.
   • Payment information (processed securely through third-party payment processors such as PayPal or Wix Payments).
Device Information:
   • IP address, browser type, and operating system.
   • Cookies and tracking data to enhance your browsing experience.
Sensitive Data:
   • Device data necessary for diagnostics and repairs, including stored files, system logs, and software configurations.
Data accessed during remote troubleshooting or mail-in repair services. This data is handled with the utmost care and deleted after service completion unless explicitly requested by the client.

We use your information to:

• Provide and deliver the services you request, including diagnostics, repairs, and remote support.

• Process payments securely and send invoices or receipts.

• Communicate updates, service confirmations, and follow-ups.

• Improve our website and services through analytics and customer feedback.

• Ensure data security and prevent unauthorized access.

We implement strict measures to safeguard your personal and sensitive data:

• Secure servers and encryption technologies to protect data in transit and at rest.

• Limited access to sensitive information by authorized personnel only.

• Regular security audits and updates to prevent breaches.

We do not sell your personal or sensitive data. However, we may share information with trusted third parties, such as:
   • Payment processors (e.g., PayPal, Wix Payments) to process transactions securely.
   • Logistics providers for mail-in repair services.
Law enforcement or regulatory agencies if required by law.

We use cookies and similar technologies to:
   • Improve website functionality and performance.
   • Analyze website traffic and user behavior.
   • Provide a personalized experience.
You can disable cookies through your browser settings; however, this may affect your ability to use some features of our website.

You have the right to:
   • Access Your Data: Request a copy of the personal information we hold about you.
   • Correct Your Data: Request corrections to inaccuracies in your personal information.
   • Delete Your Data: Request deletion of your personal and sensitive data (except as required by law or for ongoing services).
   • Withdraw Consent: Opt out of marketing communications at any time.
To exercise these rights, please contact us at [privacy@nurturetechbyjenelle.com].

We retain your personal and sensitive data only as long as necessary to:
   • Fulfill the purposes outlined in this Privacy Policy.
   • Comply with legal and regulatory requirements.
Resolve disputes and enforce agreements.

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
NurtureTech by Jenelle
Email: [privacy@nurturetechbyjenelle.com]
Phone: (315) 629-9553
Thank you for trusting NurtureTech by Jenelle with your technology needs. Your privacy and security are our top priorities.